The Environment and Resources Authority (ERA) has launched 1404, an easy-to-remember number for reporting environmental emergencies, available 24 hours a day, seven days a week.
ERA’s environmental emergency service has long been available 24/7 through the Authority’s general number, 2292 3500. The introduction of 1404 provides the public with a shorter, easier-to-remember number dedicated specifically to environmental emergencies.
Through 1404, members of the public can report urgent ongoing incidents requiring ERA’s attention, allowing the Authority to receive information promptly, assess the situation and coordinate any necessary action.
The public is encouraged to call 1404 when witnessing incidents that may be causing environmental harm. These may include waste burning, illegal dumping, the unlawful cutting or destruction of trees and vegetation, illegal harvesting or trade of protected species, pollution incidents, and other environmental emergencies requiring immediate attention. Timely reporting helps ERA respond to incidents and take necessary action to limit further environmental harm.
When making a report, members of the public are encouraged to provide as much information as possible, including the location, date and time of the incident. The public is also urged to take photos or videos, whenever possible, as these support ERA’s investigations.
ERA encourages the public to save 1404 on their phones so that the number is readily available should they encounter an environmental emergency.
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For non-urgent environmental reports, the public may use ERA’s online reporting system.
For other enquiries, the public may continue to contact ERA on 2292 3500.
For environmental emergencies, call 1404.
12 November 2026
